FREQUENTLY ASKED QUESTIONS
What are Private Tours?
Private tours include just you and your family and friends. That’s all. To ensure you have a personal experience, your group will consist of you and your family/friends/colleagues, only. We never mix groups, or put you with strangers. There is no minimum: if it’s just you, we look forward to becoming your travel companion for the day.
Do you offer private tours for larger groups?
Yes! Larger groups include tour group on a bus, school groups, corporate groups, etc. Tours for larger groups range in size from 10 to upwards of 60 or more people. For information and pricing on group tours for other organizations, please contact us.
What if someone in my group has mobility issues?
We will work with you to the best of our ability to ensure you’re able to enjoy our city at a comfortable pace and within a reasonably safe, respectful environment.
Where does the tour begin?
Starting points can vary depending upon the tour that you choose. Private tours can often begin at the Boston location of your choice including hotels, B&B’s private homes, etc. or a designated meeting place will be determined prior to tour day. The Freedom Trail tours begin at the corner of Hanover Street and Cross Street at the Tony DeMarco boxing statue or the corner of Park Street & Tremont Street between the Park St. subway stations.
Are prices per person?
No! Prices are per group, in US dollars. The price of your tour is guaranteed the moment we receive your deposit.
Are there any additional fees or admissions?
Optional admission to the Old North Church - $3.00 and Paul Revere House - Adults - $5.00 Seniors and College Students - $4.50
Children (ages 5-17) - $1.00 Cash only for admission. Old State House Museum optional visit admission: Adults - $10.00 , Seniors (62+) - $8.50, Students - $8.50, Youth (6-18), Members, US Military, and Veterans - FREE
A booking fee is added to bookings made online through the reservation service. Call us with questions or for additional details.
What forms of payment do you take?
We accept all major credit cards or company check in advance of your tour.
What is the cancellation policy?
Cancellation of a reservation must be made at least 72 hours prior to tour to qualify for a full refund.
50% refund between 48-72 hours. No refunds will be issued within 48 hours of a tour. For tours requiring use of a third party vehicle, no refunds are available if the notice given conflicts with the third party cancellation policy.
Do you accept gratuities?
Tipping is by no means a requirement or expectation for anyone on our team. If you had a great tour and enjoyed the service that your guide provided then leaving a tip is always greatly appreciated.
When are tours offered?
Tours run year round. Select the date on our reservations calendar and a tour representative will respond to confirm the date and time you prefer is available.
What about the weather?
This is New England. We are a hearty bunch and will go out in all kinds of weather. If it rains, we can spend more time inside of attractions and dodge the puddles while using an umbrella. Flexibility is the name of the game! We reserve the right to cancel any tour if the weather conditions are determined to be unsafe.
How do I book a private tour?
To book a private tour for up to 6 people you can book online or call us at 866-817-TOUR. To book a tour for a larger group contact us by email or telephone. Please note that as we are often out giving tours, phone calls are returned in the late afternoons or evenings.